|
How do your residents and guests define excellence in a dining program?
Let us show your residents what they may have been missing.
 |
- Evaluate the current contract management company you have to see if there are savings that can be identified.
Are you getting full value from your contractor? Or has your community gotten lost without direction.
- Provide the tools and resources needed for a self operated
community to keep the Dining Services Program a cut above the competition.
- Evaluate your resident satisfaction to see what they are looking for in Great Dining Services.
Also how they like the current menu being offered.
- Evaluate your purchasing program. Are you getting the value you should be?
- Evaluate the department management structure, table of organization, department responsibilities, interaction with employees, communication at all levels and how effective the job is getting done.
- Compare the department financials with Industry Benchmarks to see where you stand. How are your employee staffing levels? Can we make some position realignments to better control the dollars and cents or improve resident services?
- Full line of training and development tools for your team.
- How did you do on your last Department of Health Inspection? Are you ready for the next inspection?
- Clinical Audit Review
- Evaluate the Policy and Procedure Manual to assure it is up to
date. Are the policies in the manual being followed each day as required by
the Department of Health?
- Are recipes being used in the food production area or are there inconsistencies each time food is being prepared? Also are food production counts being followed?
|
|