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Environmental Services: What is the First Impression of Potential New Residents...
Millennium Hospitality Services realizes that Environmental Excellence is more than a clean floor and room free from odor. It's about creating an
inviting atmosphere where residents, families, guests and employees feel comfortable and safe everyday. Our vision is to educate and reward teams for their commitment to excellence.
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- Are your Environmental Service employees being held accountable for completing their daily job requirements?
- Are all areas of your community being regularly cleaned? This includes employee locker rooms, loading dock and receiving areas.
- When was the last time your employee job flows were revised?
- Are you questioning what your contractor is providing in the set labor number invoiced to the community on a monthly basis?
- Are you asking your contractor for a monthly breakdown of fees being charged to your community and not getting a "real or clear" answer?
- Are your employees being trained to use the cleaning chemicals properly?
- Does your community currently have a high dusting program in place
that is being followed?
- Is there a comprehensive floor care program in place that can be
shown it is being followed if requested by you?
- Are there inspection checklist for regular resident room cleaning,
rest rooms, offices and other ancillary areas?
- When is the last time you saw your EVS Director or Supervisor making
regular daily round inspections?
- How long does it take EVS to complete a room turnover for a new
resident?
- When was the last time Environmental Services had an open house for
the residents to see what the employees do daily that can affect their
lives?
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